Privacy Policy

1. Introduction

Emergency Dental Urgent Care Dental Center (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information you provide to us

Name
Phone number
Email address
Home or billing address
Preferred appointment date and time
Any information you choose to share in messages or forms (for example, details about your dental concern)

2.2 Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages you visit and time spent on each page
Cookies and similar tracking technologies

We use this information to improve our website, understand how visitors use it, and keep it secure.

3. How We Use Your Information

We may use your information to:

Schedule and manage appointments
Communicate with you about your care, questions, or requests
Send appointment reminders and important updates
Improve our website, services, and patient experience
Respond to emergencies or urgent requests
Comply with legal and regulatory requirements

We do not sell your personal information.

4. Legal Basis for Processing (if applicable)

If required by law, we process your personal information based on:

Your consent
The need to perform a contract with you (such as providing dental services)
Our legitimate interests (such as improving our services and ensuring website security)
Compliance with legal obligations

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences
Analyze website traffic and usage
Improve performance and user experience

You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

6. How We Share Your Information

We may share your information with:

Service providers who help us operate our website, manage appointments, or send communications (for example, email or SMS providers)
Professional advisors (such as lawyers or accountants), when necessary
Authorities or regulators, when required by law or to protect our rights, safety, or property

These third parties are required to protect your information and use it only for the services they provide to us.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Data Retention

We keep your personal information only as long as necessary to:

Provide our services
Meet legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it where possible.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information, subject to legal requirements
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are intended for adults and are not directed to children under the age required by local law. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes are posted means you accept those changes.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Emergency Dental Urgent Care Dental Center - info@emergencydentalWP.com